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Dymphna Ormond Great and impactful feedback is essential for everyone’s performance and development.  However giving feedback that inspires and supports behaviour change is difficult.   Creating action is not always easy. Changing someone’s behaviour is one of the most difficult tasks to accomplish.  It is even more difficult than changing our own behaviour – no matter […]

Dymphna Ormond People are an organisation’s greatest asset.   All results are achieved through people.  However, many managers and leaders lack the skills, knowledge, confidence, and awareness of how to do this.   Leading and empowering others requires developing the right skills and mindsets and should not be overlooked; they need to be learnt, practiced, developed, supported

Dymphna Ormond You’re there.  You got the promotion that you wanted.  You are now a manager, team leader or supervisor.  Congratulations.   You enter your new role full of excitement, maybe a bit apprehensive and full of ideas of what you will do.   However, as you settle into the role and your comfort zone is stretched